AJA ALIA CONSULTING PRESENTS
A CUSTOM CONSULTATION & CLIENT INTAKE SYSTEM
The New Client Experience™
Know who’s coming before they book.
A custom consultation-first entry process for beauty professionals who want to understand their clients’ needs before accepting their first appointment.
Apply for Your Custom BuildONE-TIME IMPLEMENTATION · $1,499.00
01 / THE PROBLEM
BEFORE THE APPOINTMENTYou’re meeting your client way too late.
Somebody books two hours of your time. You don’t know their history, their needs, or what they’re expecting until they walk through your door.
Now you’re having a consultation when you should already be prepared to provide the service.
Sometimes you discover the appointment should have been a different service, a longer appointment, or a conversation before booking.
What would change if you knew more about your client before accepting their appointment?
GOOGLE BUSINESS PROFILE
Intentional Hair Care
Explore the business behind the consultation-first client experience.
View on Google02 / SEE IT IN PRACTICE
I use this approach in my own business.
Intentional Hair Care is my live example of a consultation-first client experience.
Instead of sending every new client directly to a booking calendar, the process begins with a request I can review.
Your version would be built around your services, your policies, and the way you actually work.
Explore the Live Client Experience This example comes from my own founder practice, not a third-party client case study.03 / THE PROCESS
A better way to begin.
Your client gets a clear introduction to your process. You receive the information you need before offering an appointment.
Consult
A new client completes a custom questionnaire tailored to your services.
Review
You receive the information and personally review the request.
Connect
Clarify their needs, expectations, and any important details.
Approve
When the request is a fit, provide the next steps for booking.
This system is designed for new clients. Returning clients can continue using your existing established-client booking process.
04 / THE IMPLEMENTATION
Your business. Your process.
Not just another form added to your website. A connected client entry experience designed around how you work.
Branded Client Entry Page
A custom WordPress page introducing your process and guiding new clients toward consultation.
Custom Consultation Form
A tailored Fluent Forms questionnaire built around your services, requirements, and client expectations.
Email Notifications
New-request alerts and applicant confirmation messaging configured for your workflow.
Review & Approval Workflow
A defined process for reviewing inquiries and communicating appropriate next steps.
Responsive Design
A polished mobile-ready experience designed for clients submitting inquiries from their phones.
Testing & Walkthrough
Submission testing and guidance for managing your new client entry process.
05 / WHO THIS IS FOR
For beauty professionals who want more control.
Especially when your service requires knowing something about a client before agreeing to provide it.
Hairstylists and natural hair specialists
Protective-style and extension specialists
Estheticians and beauty service providers
Consultation-first beauty businesses
06 / THE INVESTMENT
Build the experience before the next booking.
A focused, done-for-you implementation for beauty professionals ready to improve what happens before their first appointment with a new client.
We’ll review your current process, identify the information you need, and build a more intentional entry point into your business.
THE NEW CLIENT EXPERIENCE™
One-time custom implementation
Includes your client entry page, custom consultation form, notifications, review workflow, responsive design, testing, and handoff.
Apply for Your Custom Build Hosting, third-party subscriptions, major website redesigns, and ongoing maintenance are separate. Final project scope is confirmed before payment.07 / QUESTIONS
Good questions. Clear answers.
Do I need a WordPress website?
Yes. This implementation is designed for WordPress websites that support the required Fluent Forms setup.
Will this replace my booking software?
Not necessarily. This system manages the new-client experience before booking. Your existing software may continue handling appointments and payments.
What happens to my returning clients?
Established clients can continue using their current returning-client booking process.
Will you create my consultation questions?
Yes. We’ll develop the questionnaire around your services and existing business policies. You’ll review the questions before implementation.
Does the system automatically approve clients?
No. You review incoming requests and decide which clients to accept. Automated approval is not included.
Is ongoing maintenance included?
No. The $1,499.00 investment covers the agreed one-time implementation. Ongoing maintenance and third-party costs are separate.
How do I get started?
Complete the application below. I’ll review your business and current process before confirming project fit and discussing next steps.
08 / PROJECT APPLICATION
Tell me about your process.
What do clients need to know before booking with you? And what do you need to know about them?
Tell me about your business and what you’re currently doing. I’ll review your inquiry and follow up with the next steps.
Let’s get acquainted.
Complete the inquiry below. I’ll personally review what you’ve shared and follow up by email.
AJA ALIA CONSULTING
Better client experiences don’t happen by accident.
They begin with the systems behind the service.
Apply for Your Custom Build