AJA ALIA CONSULTING PRESENTS
The New Client Experience™
Before they book, get to know who’s coming.
A custom consultation and client intake system built into your WordPress website. Because getting to know your client shouldn’t begin after they’ve already booked and walked through your door.
Apply for Your Custom BuildCONSULT · REVIEW · APPROVE
THE PROBLEM
01 / BEFORE THE APPOINTMENTYou’re meeting your client way too late.
Somebody books two hours of your time. You don’t know their history, their needs, or what they’re expecting until they walk through your door.
Now you’re having a consultation when you should already be prepared to provide the service.
Sometimes the problem isn’t your talent. It’s the process happening before the appointment.
What would change if you knew more about your client before accepting their appointment?
THOUGHTFUL FROM THE BEGINNING
A better way to begin.
Your client gets a clearer introduction to your process. You get the information you need before offering an appointment.
Consult
Your client completes a questionnaire tailored to the services you provide.
Review
You receive their information and personally review the request.
Connect
You clarify their needs, expectations, and the appropriate next step.
Approve
When the request is a fit, you provide the next steps for booking.
A WORKING EXAMPLE
AA.INTENTIONAL HAIR CARE
I use this approach in my own business.
Intentional Hair Care is my live example of a consultation-first client experience.
Instead of sending every new client straight to a booking calendar, the process begins with a request that I can review.
Your version would be built around your services, your policies, and how you actually work.
Explore the Live Example This is an example from my own business, not a client case study.THE CUSTOM IMPLEMENTATION
Your business. Your process.
Not a random form added to your website. A connected client entry experience designed around how you serve people.
Client Entry Page
A branded WordPress page introducing your process and guiding new clients toward consultation.
Custom Consultation Form
A Fluent Forms questionnaire tailored to your services and the information you need before accepting a booking.
Request Notifications
Email notifications configured to help you identify and review new consultation submissions.
Review & Approval Process
A defined process for reviewing submissions and communicating next steps to potential clients.
Mobile-Ready Design
A responsive experience designed to feel clear and polished across desktop and mobile devices.
Testing & Walkthrough
Submission testing and guidance for managing your new client intake workflow.
WHO THIS IS FOR
For beauty professionals who want more control.
Especially when your work requires knowing something about a client before agreeing to provide a service.
Hairstylists and natural hair specialists
Protective-style and extension specialists
Estheticians and beauty service providers
Consultation-first beauty businesses
THE INVESTMENT
Build the experience before the next booking.
This is a focused, done-for-you implementation for beauty professionals ready to improve what happens before the appointment.
We’ll review your current process, identify the information you need, and build a clearer entry point into your business.
YOUR CUSTOM CLIENT EXPERIENCE
One-time custom implementation
Your investment includes the client entry page, custom consultation form, notifications, review workflow, responsive design, testing, and handoff.
Apply for Your Custom Build Hosting, third-party subscriptions, extensive website redesign, and ongoing maintenance are separate. Final project scope is confirmed before payment.THE DETAILS
Good questions. Clear answers.
Do I need a WordPress website?
Yes, for this implementation. Your website must support the required Fluent Forms setup.
Will this replace my booking software?
Not necessarily. This system manages the experience before booking. Your existing booking platform may continue handling appointments and payments.
Will you create my consultation questions?
Yes. We’ll develop the questionnaire around your services and existing business policies. You’ll review the questions before implementation.
Does the system approve clients automatically?
No. This implementation uses a manual review-and-approval process. You decide which requests to accept.
Is maintenance included?
No. The $1,500 investment covers the agreed one-time implementation. Ongoing maintenance and third-party costs are separate.
How do I get started?
Complete the application below. I’ll review your business and current process before confirming project fit and next steps.
LET’S TALK ABOUT YOUR BUSINESS
Tell me about your process.
What do clients need to know before booking with you? And what do you need to know about them?
Start with a few details about your business. I’ll review your application and follow up about the next step.
Let’s get acquainted.
Tell me about your business and your current client experience. I’ll review your application and follow up with the next steps.
AJA ALIA CONSULTING
Better client experiences don’t happen by accident.
They begin with the systems behind the service.
Apply for Your Custom Build